Quantcast

Suspicious activity on bank statements causing confusion - KOAM TV 7

Suspicious activity on bank statements causing confusion in Pittsburg

Updated:

A bank says several hundred credit and debit card transactions were misrouted from a business in Pittsburg, Kansas to another one in Florida.

A Pittsburg resident and Commerce Bank customer contacted us saying he was concerned over a debit statement showing a charge from Kentucky Fried Chicken in Florida.  But, he said, he hasn't recently been to KFC or Florida.

Commerce Bank tells us, first and foremost, there is no fraud.

Commerce Bank says it has 480,000 personal checking accounts throughout Missouri, Kansas, Illinois, Colorado, and Oklahoma.

The bank says this issue of misrouting only involves a restaurant in Pittsburg, but has impacted about 527 customers so far.

The bank says their investigation shows credit and debit transactions at the Pittsburg Taco Bell are being misrouted to a KFC in Florida and the issue lies with Yum Brands, owner of Taco Bell and KFC.

"We have not checked with other banks to see if other customers are having the same information show up on their statements," says Carl Bradbury of Consumer Card Products for Commerce Bank.  "But, based on our experience in the industry and our understanding of fraud patterns and processing issues, we're convinced this is not particular to Commerce Bank, it is in fact an issue that is driven by an administrative change that took place at the merchant in question."

Again, Commerce Bank says there is no fraud, but this is a reminder for everyone to regularly check their bank accounts for anything suspicious.

"I always advise my customers to check their accounts," says Bradbury.  "If they don't do it on a daily basis, check them regularly.  One of the beauties of a debit card or a credit card issued by Commerce Bank, or any bank that's a member of the Visa Mastercard network, is that in the event there is fraud on your account, you're not responsible for that transaction."

Bank workers tell us they called the Pittsburg Taco Bell yesterday about the situation.

We are being told by Yum Brands workers that they are still working to track down what caused the problem and how to fix it.

  • Local NewsMore>>

  • Carl Junction school district partners with Freeman Health to give students access to medical clinic near school

    Carl Junction school district partners with Freeman Health to give students access to medical clinic near school

    Wednesday, August 20 2014 7:31 PM EDT2014-08-20 23:31:44 GMT
    Carl Junction has partnered with Freeman Health System to create the next best thing to a school-based clinic. Students will get priority access to the Carl Junction Family Medicine Clinic including transportation but all only if parents agree.Nurse Bridget Day at Carl Junction high school has regular visitors taking medications. But some come in needing more health care and now she can send them to the Carl Junction...More >>
    Carl Junction has partnered with Freeman Health System to create the next best thing to a school-based clinic. Students will get priority access to the Carl Junction Family Medicine Clinic including transportation but all only if parents agree.Nurse Bridget Day at Carl Junction high school has regular visitors taking medications. But some come in needing more health care and now she can send them to the Carl Junction...More >>
  • Federal Funds Help Provide Medical Care to Afton, OK Community

    Federal Funds Help Provide Medical Care to Afton, OK Community

    Wednesday, August 20 2014 5:34 PM EDT2014-08-20 21:34:15 GMT
    Thanks to federal grants, a small town community that has been battling poverty conditions is now able to receive affordable medical treatment. And with future plans to expand and provide even more specialized care, the staff at this clinic are ready to serve anyone who walks through the door. More >>
    Thanks to federal grants, a small town community that has been battling poverty conditions is now able to receive affordable medical treatment. And with future plans to expand and provide even more specialized care, the staff at this clinic are ready to serve anyone who walks through the door. More >>
  • City Assisting Landlords With Utility Billing Notification

    City Assisting Landlords With Utility Billing Notification

    Wednesday, August 20 2014 2:55 PM EDT2014-08-20 18:55:03 GMT
    Joplin, MO - To help property owners of rental property, the City of Joplin's Utility Billing division has created a registration form that will allow them to be notified of tenants' delinquencies in payment of their monthly waste, water and trash billing. The City is offering this to landlords on a voluntary basis. By completing the form and agreement with their tenants, landlords/property owners will receive third-party duplicate copies of delinquent and termination notices sent to tenants....More >>
    Joplin, MO - To help property owners of rental property, the City of Joplin's Utility Billing division has created a registration form that will allow them to be notified of tenants' delinquencies in payment of their monthly waste, water and trash billing. The City is offering this to landlords on a voluntary basis. By completing the form and agreement with their tenants, landlords/property owners will receive third-party duplicate copies of delinquent and termination notices sent to tenants....More >>
Powered by WorldNow

KOAM - Licensed to Pittsburg, Kansas
Send tips, ideas and press releases to: tips@koamtv.com
Send newsroom questions or comments to: comments@koamtv.com
Phone: (417) 624-0233 or (620) 231-0400
Web comments or questions: webmaster@koamtv.com
Newsroom Fax: (417) 624-3158

Powered by WorldNow All content © Copyright 2000 - 2014 WorldNow and KOAM. All Rights Reserved. For more information on this site, please read our Privacy Policy and Terms of Service.