Cable One responds to complaints Turner Channels going black - KOAM TV 7

Cable One responds to complaints Turner Channels going black



 Cable One customers are among those finding the Cardinals playoff  game  at restaurants, bars and friends homes  because TBS is off cable in Joplin. 
Cable One  says it's Turner Broadcasting  retaliating for Cable One cutting other  low rated Turner network channels.  

General Manager Charlotte Mc Clure says, " I am so sorry for our customers,  that they're in the middle of this thing.  We want to apologize to them for the inconvenience and frustration they're experiencing."

It's frustration felt by cardinals fan Stephen Jones.  The St. Mary's school principal and Cable One customer says he'll consider dropping cable because several channels  he watches are gone.  Jones says he's stuck though, because trees around his home prohibit him from getting a satellite dish. 
Like others,  Jones say he now has to find some place to catch the Cardinal play off game and other baseball games he likes to watch. Jones says,  "Friends of mine said I'm  welcome to come, I  might go to their house but its unfortunate I have to go to another location  and not be in the comfort of my own home so I can get prepared and ready for school."

 Restaurants and bars like Buffalo Wild Wings are getting those fans without the ability to watch at home and  workers here say watching a big game is always  good for business 

Manager Robert White says, "Especially the St Louis Cardinals and big  play off games coming up with baseball right now. We're  looking at a huge increase in sales and guests coming in to enjoy the games."

Cable One  says it has a legitimate contract for TBS, TNT  and cartoon network but had decided to drop lower rated channels like CNN headline news, tru tv and Turner Classic Movies when Turner wanted more money for them.  

Mc Clure says, "A 47 percent increase.  If you could imagine, Lisa, if all of our programmers came to  us and we have over 800 channels and wanted a  47 percent increase. We cant do that.  We just cannot do it.  We have to keep the cost down or our customers can't afford it if we do a 47 percent increase to them."

Jones and other customers say it should be the consumer who decides what's too much.

McClure says customers will be getting some refunds from Turner for channels cut. And says company attorneys are handling the contract dispute. 


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