Speakers announced for the 2014 B-to-B Customer Experience Summit - KOAM TV 7

Speakers announced for the 2014 B-to-B Customer Experience Summit

Information contained on this page is provided by an independent third-party content provider. WorldNow and this Station make no warranties or representations in connection therewith. If you have any questions or comments about this page please contact pressreleases@worldnow.com.

SOURCE Walker Information

INDIANAPOLIS, Feb. 6, 2014 /PRNewswire/ -- Customer intelligence consulting firm Walker Information announced the speaker lineup for the B-to-B Customer Experience Summit held April 29 - May 1, at the Arizona Biltmore Hotel in Scottsdale, Ariz.

NFL veteran and ESPN analyst Jeff Saturday will kick off the program on April 30th, and discuss how culture, teamwork, strategy, and surviving storms translates to the daily challenges of CX leaders.

Cisco Systems Senior Vice President Joe Pinto will share Cisco's initiative to make it easier for customers to do business – a project which delivered more loyal customers and hundreds of millions of dollars in cost savings.

To conclude the first day's program, President and CEO of Welch Allyn, Steve Meyer will talk about their Customers First program, and how this important initiative plays a prominent role in the company's overall strategy.

On May 1st, behavioral scientist, author of the "The Hidden Brain," and NPR personality Shankar Vedantam will discuss the many ways unconscious factors shape our behavior and why it is often hard to see things from the perspective of others – a key skill for CX leaders.

Focused on the latest and best customer strategies for B-to-B companies, this event helps companies go beyond customer listening to become more intelligent about their customers and drive business success. In addition to the relevant and powerful keynote speakers, a highlight of the event will be the release of two studies – one focused on gaining a competitive advantage with the Ease of Doing Business, and the other focused on ways B-to-B companies can leverage the sources and variety of customer data for CX and business success.

About Walker Information
Walker is a consulting firm specializing in customer intelligence. Helping businesses for more than 70 years, Walker's diverse team of consultants provides tailored, comprehensive solutions to help companies achieve their business objectives and grow shareholder value. Walker specializes in customer retention and growth, using predictive analytics and other innovative approaches. Walker works with some of the world's most influential businesses as well as emerging organizations of all sizes. For more information, please visit www.walkerinfo.com.

©2012 PR Newswire. All Rights Reserved.

Powered by WorldNow

KOAM - Licensed to Pittsburg, Kansas
Send tips, ideas and press releases to: tips@koamtv.com
Send newsroom questions or comments to: comments@koamtv.com
Phone: (417) 624-0233 or (620) 231-0400
Web comments or questions: webmaster@koamtv.com
Newsroom Fax: (417) 624-3158

Powered by WorldNow All content © Copyright 2000 - 2014 WorldNow and KOAM. All Rights Reserved. For more information on this site, please read our Privacy Policy and Terms of Service.