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WASHINGTON, June 25, 2014 /PRNewswire-USNewswire/ -- SCORE, – www.score.org - mentors to America's small businesses, has gathered statistics reflecting the impact customer loyalty has on small business development and tips for entrepreneurs to improve the allegiance of their buyers in this month's SCORE Infographic, "Customer Loyalty: Winning Them Over is the Key to Growth."
According to survey data presented visually in the infographic, 82% of small business owners said that loyal customers are the key to an enterprise's growth. This response is supported by the facts that:
The infographic also offers recommendations for small business owners looking to build loyalty in their client base including:
Download this month's SCORE infographic for statistics on how small businesses compare to large companies in terms of providing great customer service, specifically the areas of: understanding expectations, anticipating needs, thanking customers and following up.
DOWNLOAD HERE: http://www.score.org/resources/winning-them-over-key-growth
Since 1964, SCORE has helped more than 10 million aspiring entrepreneurs. Each year, SCORE provides small business mentoring, workshops and education to more than 375,000 new and growing small businesses. More than 11,000 business experts volunteer as mentors in over 320 chapters serving local communities with entrepreneur education.
For more information about starting or operating a small business, call 1-800/634-0245 for the SCORE chapter nearest you. Visit SCORE at www.score.org. Connect with SCORE at www.facebook.com/SCOREFans and www.twitter.com/SCOREMentors.
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