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Empire Encourages Customers to Prepare for Winter Weather by Dev - KOAM TV 7

Empire Encourages Customers to Prepare for Winter Weather by Developing Emergency Action Plan

Updated:
JOPLIN, MISSOURI -

As winter approaches it brings the possibility of severe weather. A power outage may occur in any season, but the loss of service during extreme weather can be especially challenging. Now is the time to develop an action plan in the event of an extended power outage.

If a family member is medically dependent upon electricity, having arrangements in place to maintain their health and safety is essential. Identify emergency shelter locations and family or friends that can provide assistance or transportation.

Be prepared by always having these items on hand and easily accessible:

  • Flashlights and fresh batteries
  • A battery powered radio
  • Emergency phone numbers including Empire's Contact Center – 800-206-2300
  • A corded phone
  • First aid kit
  • Essential medications
  • Nonperishable foods
  • Bottled water

Empire crews work to ensure that most interruptions in service are short-lived, but occasionally an outage can be extended. If an outage is expected to be lengthy, information and updates will be provided through local media outlets, our website and social media. For more tips on preparing for winter outages, including downed power line and generator safety, visit www.empiredistrict.com/outages.

Based in Joplin, Missouri, The Empire District Electric Company (NYSE: EDE) is an investor-owned, regulated utility providing electricity, natural gas (through its wholly owned subsidiary The Empire District Gas Company), and water service, with approximately 217,000 customers in Missouri, Kansas, Oklahoma, and Arkansas. A subsidiary of the Company also provides fiber optic services. For more information regarding Empire, visit www.empiredistrict.com

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