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Fraudulent calls move into Heartland REC service area - KOAM TV 7

Fraudulent calls move into Heartland REC service area

Updated:
GIRARD, KANSAS -

A scam that has been seen at utilities in western and central Kansas has moved into Southeast Kansas and the Heartland REC service area. Scammers are trying to trick consumers into making payments with credit cards and prepaid money cards, such as MoneyPak cards that can be bought at Wal-Mart, and PayPal cash cards found at Family Dollar stores.

Heartland members reported on Wednesday, February 11 that they received calls from an individual claiming to represent Heartland who them that if immediate payment was not received, their power would be disconnected. The caller told the member to go to the store and purchase a prepaid money card, and to call back to make the payment.

The scammer in this instance used a 316 area code.

Heartland Rural Electric Cooperative encourages members to be aware of their due dates and possible delinquency. Being mindful of your account information can help to protect you from scammers.

Heartland does provide courtesy calls to notify members of delinquencies, but members are never urged to obtain a temporary credit or cash card to make a payment. If you receive a call and it seems suspicious, do not make a payment. Call Heartland at 1-800-835-9586 and ask about your account status.

Please call Heartland or your local law enforcement agency if you are contacted by a fraudulent person or agency.

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