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800,000 HealthCare.gov users sent incorrect tax information, aff - KOAM TV 7

800,000 HealthCare.gov users sent incorrect tax information, affects some in Four States

Updated:
The Obama administration today announced 800,000 HealthCare.gov customers have received incorrect tax information, causing a delay in filing.

Some in the Four States area have been affected.

"It's kind of nerve-wracking," said Serena Colgin, Carl Junction resident.

Colgin enrolled in the Health Insurance Marketplace last year.

A month ago, when she received her 1095-A form needed to file taxes, she immediately noticed incorrect information.

"Names aren't correct," Colgin said. "We're missing people that were covered."

Colgin says she has spent countless hours on the phone with Marketplace officials trying to straighten things out.

"I don't want to keep calling and sitting on the phone with them," she said. "I don't have that kind of time."

Colgin has yet to receive her corrected 1095 form.

Local tax experts say unfortunately, there is not much else she can do besides wait.

"Do your due diligence," said Kathy Blood, owner of Blood Tax Service in Joplin. "Open them, review them and if you feel it's wrong, contact the Marketplace."

Blood is hopeful most people will receive corrected forms prior to the April 15 deadline.

If not, she recommends filing for an extension, and consulting an accountant if you expect to owe money.

"We can get an idea of what you're going to owe, or your refund, then we can go ahead with the extension," she said.

Blood says filing an incorrect form could result in negative consequences.

"Somebody could end up owing money because based on income, their premiums weren't high enough, or they could get a refund back and they may not be entitled to it," she said.

As for Colgin, she says she has no choice but to continue to play the waiting game.

"Waiting and waiting for the correct information to come through, for someone to get this corrected and taken care of so we can get our taxes taken care of," Colgin said.

Officials say people enrolled in the Marketplace who received incorrect tax information will be notified in a message to their HealthCare.gov account.

They can also check by calling the federal customer service center at 800-318-2596.
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